Frequently Asked Questions

Where can I buy tickets?

Buy tickets securely on Vyne through verified distributors such as Ticketmaster for many large-scale music and entertainment events. 

When will I get my ticket?

Tickets are delivered immediately to the registered email address provided upon checkout. If you have not received your tickets for any reason please contact us at: help@vyne.com

How are ticket prices determined?

Face Price

Artists, venues, and promoters provide the face price (or "base price") of tickets.

Convenience Fee/Charge and Order Processing Fee

The per-ticket convenience and per-order processing fees vary by event. (Note: retail outlet and box office purchases usually don't include an order processing fee.) We typically share these fees with the artist, venue, or promoter. Our portion helps cover the substantial costs of providing the most convenient and safest ways to buy tickets.

Facility Charge

Venues provide any facility charges and receive 100% of the money collected from them.

Taxes

City, state, and local taxes are typically included in the face value of the ticket. In some instances, however, taxes may be listed as a separate charge.

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